privacy policy

Welcome to Rentx, the intermediary platform for renting products between individuals and businesses within the Kingdom of Saudi Arabia. We are committed to protecting users’ privacy and ensuring the confidentiality of their data according to the highest security standards.

By using the application, you agree to the following Privacy Policy:

1. Information We Collect

We may collect the following data when you use the application:

  • Personal information such as name, mobile number, and email address.
  • Account data (username, encrypted password).
  • Location data to improve delivery services.
  • Order and transaction data within the application.
  • Company and delivery agent registration data.

2. How We Use the Information

We use the collected information to:

  • Create and manage user accounts.
  • Improve user experience within the application.
  • Process orders and complete rental and delivery operations.
  • Communicate with users regarding orders or updates.
  • Enhance service quality and develop the application.

3. Data Protection

  • We are committed to implementing security measures to protect user data from unauthorized access, alteration, or disclosure.
  • Data is stored in secure and encrypted systems as much as possible.
  • Access to data is restricted to authorized personnel only.

4. Information Sharing

  • User data is not sold or rented to any third party.
  • Some data may be shared with:
    • Shipping companies or delivery agents to fulfill orders.
    • Legal authorities upon official request in accordance with Saudi Arabian regulations.
  • Data is shared only to the extent necessary to provide the service.

5. Cookies

The application may use technologies that help:

  • Improve user experience.
  • Save user preferences.
  • Analyze application performance.

6. User Rights

Users have the right to:

  • Access their personal data.
  • Edit or update account information.
  • Request account deletion (subject to applicable laws and policies).
  • Know how their data is used within the application.

7. Data Retention

  • Data is retained as long as the account remains active or as needed to provide services.
  • Some data may be retained for a longer period for legal or regulatory purposes within the Kingdom of Saudi Arabia.

8. Changes to the Privacy Policy

  • Rentx management reserves the right to modify this policy at any time.
  • Users will be notified of any significant updates within the application.

9. Consent

By using the Rentx application, you agree to this Privacy Policy and understand how your data is collected and used.

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